You will have the opportunity to contribute to an organization serving hundreds of businesses across a variety of industries. Working within our Service Desk team, you will primarily learn from and assist our team members with physical IT equipment moves and installations, learn how to assist customers experiencing issues with installation, configuration, operation and management of technology.
This position can lead to a full-time position upon graduation.
Provide exceptional customer service while responding to phone, e-mail and online ticket requests for technical support.
Knowledge, Skills and Abilities
WHO WE ARE
Founded in 2014, Verity IT is a Managed Service Provider (MSP) focused on providing cutting-edge technology and cybersecurity solutions to businesses in the markets we operate in today. Our origins began in Chicago, IL, but we have since expanded into other markets to further support our clients, ensuring we can find the best talent to support our clients' growing needs. We strongly believe in developing focus on not only IT solutions, but cybersecurity solutions, that address the requirements of our clients.
In order to build, maintain and optimize these types of solutions, we need high-performing, highly collaborative teammates, who are excited to join us on this journey. People choose to join Verity IT because of our family-oriented culture, our growth, our professional development programs and much more — hopefully you get to learn more about Verity IT soon!
If this sounds like a place you can envision yourself working, let’s connect and discover if we have the foundation to build something great together.
WHAT YOU GET IN RETURN
As an employee at Verity IT, you will have a direct impact on our operations, our clients and your fellow team members. Because of that impact, you get our respect and gratitude for the role you play in making Verity IT the best it can be. We consider mentoring and participating in the continual learning of others to be absolutely essential for both.